HomeHow we reviewCarnival Citi Casino Review

Carnival Citi Casino Review 2025

Updated at: March 11th, 2025
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Carnival Citi Casino is one of the best sweepstakes sites you can sign up for.

Expect 10 million Gold Coins and 5,000 Sweeps Coins as a welcome bonus from the site without having to buy anything.

I like its user-friendly interface, 200+ fun games, and flexible payment methods, including Visa, PayPal, and Trustly.

It’s got 24/7 live chat support, excellent security features, and various promotions that make returning players feel rewarded.

Our Carnival Citi Casino overall rating: ⭐⭐⭐⭐ 4.0

Feature

Our score

Promos

⭐⭐⭐⭐

Games

⭐⭐⭐⭐

Safety

⭐⭐⭐⭐

Payments

⭐⭐⭐⭐

Support

⭐⭐⭐⭐

Ease of play

⭐⭐⭐⭐

Promos: ⭐⭐⭐⭐

  • The 10 million Gold Coins and 5,000 Sweeps Coins sign-up bonus is one of the best no-purchase offers out there.

  • It's quick and easy to collect free Sweeps Coins over time, through Daily login rewards, Lucky Draws, and social media giveaways.

  • The limitation on buying promo codes while having over 2,000 SC also seems like needless gatekeeping.

Games: ⭐⭐⭐⭐

  • The menu features over 200 games, so it is decent. But the best sweepstakes casinos have thousands (1,000+) of games in their library.

  • I enjoyed the video poker, keno, and arcade-style fish games, which aren't as common at many competitors.

  • Some games, including video poker, aren't free and require a $24.99 purchase.

Safety: ⭐⭐⭐⭐

  • Carnival Citi adheres to sweepstakes laws, allowing it to operate legally across most U.S. states.

  • The platform uses SSL technology, firewalls, and account verification to safeguard players.

  • While it doesn't have a gaming license, its transparency and responsible gaming tools make it a trustworthy option.

Payments: ⭐⭐⭐⭐

  • The platform offers the flexibility of deposits and withdrawals with Visa, Mastercard, PayPal, Trustly, and Venmo.

  • I like that Trustly processes redemptions with a high daily limit of $10,000.

  • However, Sweeps Coins have to be played once before they can be redeemed, and the minimum redemption is 100,000 SC ($100), which is high.

Support: ⭐⭐⭐⭐

  • 24/7 live chat is quick to respond, and even accessible without an account.

  • Plus, email and phone support provide additional reliability other sweepstakes casinos don’t.

  • However, there’s no detailed FAQ section, although the “How It Works” guide answers most basic questions.

Ease of play: ⭐⭐⭐⭐

  • The website is bright and easy to navigate, with promotions and featured games easy to find.

  • However, the homepage is not as well organized, and loading times were on the slower side, especially when launching titles.

  • There's no mobile app, which isn't a dealbreaker, but it'd make it more accessible.

Why should you choose Carnival Citi Casino?

Carnival Citi is the right choice for players who enjoy great promotions, excellent security, and a unique offering of slots, video poker, and arcade-style games.

It’s great for social casino players who like plenty of giveaways and don’t mind having to unlock some games through purchases.

While it doesn't have a mobile app and some games are missing, it boasts excellent customer support, flexible payment systems, and ample bonuses making it a solid choice for casual and experienced sweepstakes players alike.

Pros and cons of Carnival Citi

Pros
  • ✅ Generous sign-up bonus – 10M Gold Coins + 5,000 Sweeps Coins for free.
  • ✅ Diverse game selection – Includes slots, video poker, and arcade-style games.
  • ✅ 24/7 live chat support – Quick responses and multiple contact options.
Cons
  • ❌ No mobile app – Only accessible through a mobile browser.
  • ❌ Paywall on some games – Requires a $24.99 purchase for full access.
  • ❌ High redemption minimum – 100,000 SC ($100) needed to cash out.

How do we test and rank Carnival Citi?

When calculating our casino rankings, we always rely on our comprehensive testing and player-oriented approach to evaluating every site we review.

We always look at the six main elements in order to give the most unbiased and fair rating of the site.

  • Promos: We evaluate the size and range of bonuses, such as welcome bonuses, daily reload bonuses, and contests.

  • Games: We evaluate game selection, taking into consideration diversity, quality, and innovation, and examining game providers and updates.

  • Safety: We look at things such as encryption, account protection and safety, and responsible gaming tools. Carnival Citi uses the popular SSL encryption and RNG technology, while adding visible auditing seals would give them more transparency.

  • Payments: We assess banking options, payout times, and ease of cashing out prizes.

  • Support: We test response times and availability. The casino provides proactive social media support, though live chat isn’t on offer to all players.

  • Ease of play: We look at how easy it is to navigate around the site, as well as design and whether or not it’s mobile-friendly.

With this detailed process, we ensure every aspect of the casino experience is thoroughly examined, giving you a clear and reliable picture of what to expect at this casino.

Check out our casino review process here for more details.

About Carnival Citi Casino

Carnival Citi Casino California homepage

Key casino features

Details

🎰 Casino type

Sweepstakes Casino

🎮 Total games

200+ (Slots, Video Poker, Keno, Arcade)

🛠️ Providers

Habanero, KA Gaming, GMW

💰 Currencies

Gold Coins (GC) & Sweeps Chips (SC)

🎁 Welcome offer

10M Gold Coins + 5,000 SC (No purchase required)

🔄 Daily rewards

1,000 SC for 5 days + Lucky Draws & giveaways

🏦 Min redemption

100,000 SC ($100) with 1x playthrough requirement

💳 Banking methods

Visa, Mastercard, PayPal, Trustly, Venmo, AmEx, Discover

💵 Payout options

Trustly (2-5 days processing time)

📱 Mobile compatibility

No app, but fully optimized for mobile browsers

🚫 Restricted locations

FL, GA, KY, MO, NE, NY, NC, OH, PA, RI, UT

🛡️ Licensing

No license required; operated by Citi Media Tech LLC

📧 Player support

24/7 live chat, phone, and email support

How do you sign up with Carnival Citi Casino?

1. Visit the Carnival Citi website
2. Click the "Sign Up" button
3. Fill in your details
4. Claim your welcome bonus

What are the bonus options at Carnival Citi Casino?

Carnival Citi Casino California sign up process

Bonus

Bonus offer

Wagering requirement

Promo code

Welcome Bonus

10M Gold Coins + 5,000 SC (No purchase)

1x playthrough on SC

Not required

First Purchase Bonus

20M Gold Coins + 20,000 SC for $9.99

1x playthrough on SC

Not required

Daily Login Bonus

1,000 SC per day for 5 days

1x playthrough on SC

Not required

Mail-in Bonus

2,000 SC for a mailed request

1x playthrough on SC

Not required

Lucky Draws

Win up to 100,000 SC in daily/monthly draws

No wagering required

Not required

Carnival Citi loyalty program

Tier

Points

Benefits

Details

Standard (Basic)

0 (Automatic upon sign-up)

Access to daily login bonuses and social giveaways

No purchases are required to maintain this level

Silver

First Gold Coin purchase ($4.99+)

Unlocks VIP access games (video poker, keno, arcade)

A one-time purchase needed to qualify

Gold

$24.99+ in purchases

Higher purchase bonuses, priority customer support

Gain access to exclusive slot tournaments

Platinum

$99+ in total purchases

Personalized promo codes, faster redemptions, and VIP giveaways

More frequent free SC drops

Diamond

Invite-only (High-volume players)

Dedicated account manager, highest purchase bonuses, exclusive sweepstakes draws

Must maintain a high spending threshold

Games at Carnival Citi Casino

Carnival Citi Casino California games selection

Game

Type

Theme

RTP

Currencies

Software

Tripl3 Jewels

Slot

Gem/Jewel

96.10%

Gold Coins, SC

KA Gaming

Medusa

Slot

Greek Mythology

95.80%

Gold Coins, SC

Habanero

Magic Lamp

Slot

Arabian Nights

96.30%

Gold Coins, SC

GMW

Jacks or Better

Video Poker

Classic Poker

99.50%

Gold Coins, SC

Habanero

Bubble Cash & Friends

Slot

Ocean/Underwater

95.60%

Gold Coins, SC

GMW

Quick Cash Solitaire

Card Game

Classic Solitaire

97.20%

Gold Coins, SC

KA Gaming

Poseidon’s Secret

Arcade/Fish Game

Mythology/Adventure

94.90%

Gold Coins, SC

GMW

Draculuv

Slot

Horror/Vampires

95.50%

Gold Coins, SC

Habanero

What payment methods can I use at Carnival Citi Casino?

Payment method

Type

Deposit times

Withdrawal times

Fees

Visa

Credit/Debit Card

Instant

Not available for withdrawals

No fees from Carnival Citi, but bank fees may apply.

Mastercard

Credit/Debit Card

Instant

Not available for withdrawals

No fees from Carnival Citi, but bank fees may apply.

American Express

Credit Card

Instant

Not available for withdrawals

No fees from Carnival Citi, but bank fees may apply.

Discover

Credit/Debit Card

Instant

Not available for withdrawals

No fees from Carnival Citi, but bank fees may apply.

PayPal

E-Wallet

Instant

Not available for withdrawals

No fees from Carnival Citi, but PayPal transaction fees may apply.

Currencies at Carnival Citi

Currency

Description

Value

Purchasing

Gold Coins (GC)

Gold Coins are a virtual currency that are used for entertainment purposes to play games and do not carry any real-world value.

They have no cash value and are not redeemable for prizes.

Players are awarded 10 million Gold Coins when they sign up to use them in the games, and they can earn more Gold Coins by collecting daily login bonuses, participating in social media giveaways, or purchasing them with real money.

Sweeps Chips (SC)

Sweeps Coins are a sweepstakes currency that can be used to play eligible games and are then redeemable for real cash prizes.

1,000 Sweeps Coins equate to $1, while the minimum redemption amount is 100,000 SC.

Players get 5,000 Sweeps Coins free as a sign-up bonus, and can earn more in the form of daily login bonuses, through social media giveaways, Lucky Draws, mail-in offers, or as a bonus when buying Gold Coins.

How you can contact Carnival Citi Casino

Contact

Details

Email contact

Support Email: [email protected]

Phone number

1-786-772-1915

Social media

Twitter (X): @CarnivalCiti / Instagram: @CarnivalCitiCasino / Facebook: Official Carnival Citi Page

Help center

Players can access support through the 24/7 live chat feature on the website or by submitting inquiries via the online contact form available in the site's help section.

Frequently asked questions

Does Carnival Citi Casino pay real money?
How do I get free coins on Carnival Citi Casino?
What are the best games at Carnival Citi Casino?
Is Carnival Citi Casino safe?
Is verification easy at Carnival Citi Casino?
Do you need a Carnival Citi Casino promo code?
How long do payouts take at Carnival Citi Casino?
more useful guides

References

Author

Josh Miller

Josh Miller is a skilled editor and writer with over five years of experience in the iGaming industry. He specializes in crafting engaging sports-related content, focusing on football and sports betting, while also offering valuable insights into sweepstakes and social casinos. As a passionate sweepstakes casino enthusiast, Josh has spent years playing, testing, and reviewing leading platforms to help players find the best gaming experiences.

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