Carnival Citi Casino is one of the best sweepstakes sites you can sign up for.
Expect 10 million Gold Coins and 5,000 Sweeps Coins as a welcome bonus from the site without having to buy anything.
I like its user-friendly interface, 200+ fun games, and flexible payment methods, including Visa, PayPal, and Trustly.
It’s got 24/7 live chat support, excellent security features, and various promotions that make returning players feel rewarded.
Our Carnival Citi Casino overall rating: ⭐⭐⭐⭐ 4.0
Feature | Our score |
---|---|
Promos | ⭐⭐⭐⭐ |
Games | ⭐⭐⭐⭐ |
Safety | ⭐⭐⭐⭐ |
Payments | ⭐⭐⭐⭐ |
Support | ⭐⭐⭐⭐ |
Ease of play | ⭐⭐⭐⭐ |
Promos: ⭐⭐⭐⭐
The 10 million Gold Coins and 5,000 Sweeps Coins sign-up bonus is one of the best no-purchase offers out there.
It's quick and easy to collect free Sweeps Coins over time, through Daily login rewards, Lucky Draws, and social media giveaways.
The limitation on buying promo codes while having over 2,000 SC also seems like needless gatekeeping.
Games: ⭐⭐⭐⭐
The menu features over 200 games, so it is decent. But the best sweepstakes casinos have thousands (1,000+) of games in their library.
I enjoyed the video poker, keno, and arcade-style fish games, which aren't as common at many competitors.
Some games, including video poker, aren't free and require a $24.99 purchase.
Safety: ⭐⭐⭐⭐
Carnival Citi adheres to sweepstakes laws, allowing it to operate legally across most U.S. states.
The platform uses SSL technology, firewalls, and account verification to safeguard players.
While it doesn't have a gaming license, its transparency and responsible gaming tools make it a trustworthy option.
Payments: ⭐⭐⭐⭐
The platform offers the flexibility of deposits and withdrawals with Visa, Mastercard, PayPal, Trustly, and Venmo.
I like that Trustly processes redemptions with a high daily limit of $10,000.
However, Sweeps Coins have to be played once before they can be redeemed, and the minimum redemption is 100,000 SC ($100), which is high.
Support: ⭐⭐⭐⭐
24/7 live chat is quick to respond, and even accessible without an account.
Plus, email and phone support provide additional reliability other sweepstakes casinos don’t.
However, there’s no detailed FAQ section, although the “How It Works” guide answers most basic questions.
Ease of play: ⭐⭐⭐⭐
The website is bright and easy to navigate, with promotions and featured games easy to find.
However, the homepage is not as well organized, and loading times were on the slower side, especially when launching titles.
There's no mobile app, which isn't a dealbreaker, but it'd make it more accessible.
Why should you choose Carnival Citi Casino?
Carnival Citi is the right choice for players who enjoy great promotions, excellent security, and a unique offering of slots, video poker, and arcade-style games.
It’s great for social casino players who like plenty of giveaways and don’t mind having to unlock some games through purchases.
While it doesn't have a mobile app and some games are missing, it boasts excellent customer support, flexible payment systems, and ample bonuses making it a solid choice for casual and experienced sweepstakes players alike.
Pros and cons of Carnival Citi
- ✅ Generous sign-up bonus – 10M Gold Coins + 5,000 Sweeps Coins for free.
- ✅ Diverse game selection – Includes slots, video poker, and arcade-style games.
- ✅ 24/7 live chat support – Quick responses and multiple contact options.
- ❌ No mobile app – Only accessible through a mobile browser.
- ❌ Paywall on some games – Requires a $24.99 purchase for full access.
- ❌ High redemption minimum – 100,000 SC ($100) needed to cash out.
How do we test and rank Carnival Citi?
When calculating our casino rankings, we always rely on our comprehensive testing and player-oriented approach to evaluating every site we review.
We always look at the six main elements in order to give the most unbiased and fair rating of the site.
Promos: We evaluate the size and range of bonuses, such as welcome bonuses, daily reload bonuses, and contests.
Games: We evaluate game selection, taking into consideration diversity, quality, and innovation, and examining game providers and updates.
Safety: We look at things such as encryption, account protection and safety, and responsible gaming tools. Carnival Citi uses the popular SSL encryption and RNG technology, while adding visible auditing seals would give them more transparency.
Payments: We assess banking options, payout times, and ease of cashing out prizes.
Support: We test response times and availability. The casino provides proactive social media support, though live chat isn’t on offer to all players.
Ease of play: We look at how easy it is to navigate around the site, as well as design and whether or not it’s mobile-friendly.
With this detailed process, we ensure every aspect of the casino experience is thoroughly examined, giving you a clear and reliable picture of what to expect at this casino.
Check out our casino review process here for more details.
About Carnival Citi Casino

Key casino features | Details |
---|---|
🎰 Casino type | Sweepstakes Casino |
🎮 Total games | 200+ (Slots, Video Poker, Keno, Arcade) |
🛠️ Providers | Habanero, KA Gaming, GMW |
💰 Currencies | Gold Coins (GC) & Sweeps Chips (SC) |
🎁 Welcome offer | 10M Gold Coins + 5,000 SC (No purchase required) |
🔄 Daily rewards | 1,000 SC for 5 days + Lucky Draws & giveaways |
🏦 Min redemption | 100,000 SC ($100) with 1x playthrough requirement |
💳 Banking methods | Visa, Mastercard, PayPal, Trustly, Venmo, AmEx, Discover |
💵 Payout options | Trustly (2-5 days processing time) |
📱 Mobile compatibility | No app, but fully optimized for mobile browsers |
🚫 Restricted locations | FL, GA, KY, MO, NE, NY, NC, OH, PA, RI, UT |
🛡️ Licensing | No license required; operated by Citi Media Tech LLC |
📧 Player support | 24/7 live chat, phone, and email support |
How do you sign up with Carnival Citi Casino?
1. Visit the Carnival Citi website
2. Click the "Sign Up" button
3. Fill in your details
4. Claim your welcome bonus
What are the bonus options at Carnival Citi Casino?

Bonus | Bonus offer | Wagering requirement | Promo code |
---|---|---|---|
Welcome Bonus | 10M Gold Coins + 5,000 SC (No purchase) | 1x playthrough on SC | Not required |
First Purchase Bonus | 20M Gold Coins + 20,000 SC for $9.99 | 1x playthrough on SC | Not required |
Daily Login Bonus | 1,000 SC per day for 5 days | 1x playthrough on SC | Not required |
Mail-in Bonus | 2,000 SC for a mailed request | 1x playthrough on SC | Not required |
Lucky Draws | Win up to 100,000 SC in daily/monthly draws | No wagering required | Not required |
Carnival Citi loyalty program
Tier | Points | Benefits | Details |
---|---|---|---|
Standard (Basic) | 0 (Automatic upon sign-up) | Access to daily login bonuses and social giveaways | No purchases are required to maintain this level |
Silver | First Gold Coin purchase ($4.99+) | Unlocks VIP access games (video poker, keno, arcade) | A one-time purchase needed to qualify |
Gold | $24.99+ in purchases | Higher purchase bonuses, priority customer support | Gain access to exclusive slot tournaments |
Platinum | $99+ in total purchases | Personalized promo codes, faster redemptions, and VIP giveaways | More frequent free SC drops |
Diamond | Invite-only (High-volume players) | Dedicated account manager, highest purchase bonuses, exclusive sweepstakes draws | Must maintain a high spending threshold |
Games at Carnival Citi Casino

Game | Type | Theme | RTP | Currencies | Software |
---|---|---|---|---|---|
Tripl3 Jewels | Slot | Gem/Jewel | 96.10% | Gold Coins, SC | KA Gaming |
Medusa | Slot | Greek Mythology | 95.80% | Gold Coins, SC | Habanero |
Magic Lamp | Slot | Arabian Nights | 96.30% | Gold Coins, SC | GMW |
Jacks or Better | Video Poker | Classic Poker | 99.50% | Gold Coins, SC | Habanero |
Bubble Cash & Friends | Slot | Ocean/Underwater | 95.60% | Gold Coins, SC | GMW |
Quick Cash Solitaire | Card Game | Classic Solitaire | 97.20% | Gold Coins, SC | KA Gaming |
Poseidon’s Secret | Arcade/Fish Game | Mythology/Adventure | 94.90% | Gold Coins, SC | GMW |
Draculuv | Slot | Horror/Vampires | 95.50% | Gold Coins, SC | Habanero |
What payment methods can I use at Carnival Citi Casino?
Payment method | Type | Deposit times | Withdrawal times | Fees |
---|---|---|---|---|
Visa | Credit/Debit Card | Instant | Not available for withdrawals | No fees from Carnival Citi, but bank fees may apply. |
Mastercard | Credit/Debit Card | Instant | Not available for withdrawals | No fees from Carnival Citi, but bank fees may apply. |
American Express | Credit Card | Instant | Not available for withdrawals | No fees from Carnival Citi, but bank fees may apply. |
Discover | Credit/Debit Card | Instant | Not available for withdrawals | No fees from Carnival Citi, but bank fees may apply. |
PayPal | E-Wallet | Instant | Not available for withdrawals | No fees from Carnival Citi, but PayPal transaction fees may apply. |
Currencies at Carnival Citi
Currency | Description | Value | Purchasing |
---|---|---|---|
Gold Coins (GC) | Gold Coins are a virtual currency that are used for entertainment purposes to play games and do not carry any real-world value. | They have no cash value and are not redeemable for prizes. | Players are awarded 10 million Gold Coins when they sign up to use them in the games, and they can earn more Gold Coins by collecting daily login bonuses, participating in social media giveaways, or purchasing them with real money. |
Sweeps Chips (SC) | Sweeps Coins are a sweepstakes currency that can be used to play eligible games and are then redeemable for real cash prizes. | 1,000 Sweeps Coins equate to $1, while the minimum redemption amount is 100,000 SC. | Players get 5,000 Sweeps Coins free as a sign-up bonus, and can earn more in the form of daily login bonuses, through social media giveaways, Lucky Draws, mail-in offers, or as a bonus when buying Gold Coins. |
How you can contact Carnival Citi Casino
Contact | Details |
---|---|
Email contact | Support Email: [email protected] |
Phone number | 1-786-772-1915 |
Social media | Twitter (X): @CarnivalCiti / Instagram: @CarnivalCitiCasino / Facebook: Official Carnival Citi Page |
Help center | Players can access support through the 24/7 live chat feature on the website or by submitting inquiries via the online contact form available in the site's help section. |